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Posted: 08/09/2023 Employment Type: Contract To Hire Industry: Customer Service Job Number: 11014 Pay Rate: 16.00

Job Description

Client Account Representative
Join us in making a meaningful impact and be the catalyst for positive change in the lives of individuals seeking transformation. Apply now to play a vital role in our mission of hope and renewal.
Why you should work here:

Join a dedicated and caring team at a well-established non-profit organization that has been making a positive impact since 1951.
Experience a professional, friendly, and supportive work environment where leadership values and invests in their team members.
Embrace the opportunity to be the face of positive change in people's lives, contributing to a mission that helps individuals turn their lives around.

Responsibilities include:

Serve as the welcoming presence for the methadone clinic, interacting with patients and creating a warm and supportive atmosphere.
Verify patient data, including diagnosis, treatment proof, and insurance information to ensure accurate records.
Manage medical billing tasks efficiently, ensuring claims are submitted and payments are accurately posted.
Collaborate with medical professionals, therapists, and insurance companies to ensure streamlined communication and services for patients.
Handle daily tasks such as greeting patients, checking insurance, and coordinating with doctors and therapists to provide comprehensive care.
Perform data entry tasks using software systems like Care Logic and MetaSoft to maintain accurate patient records.
Engage in timely follow-up and collection activities related to patient accounts and insurance claims.
Demonstrate resilience and adaptability in a dynamic environment, working comfortably with mental health issues and maintaining a compassionate approach.

What you need to succeed:

Demonstrated resilience and ability to adapt to a variety of daily challenges, maintaining a positive attitude and professionalism.
Experience in medical billing and a strong understanding of billing processes.
Familiarity with non-profit organizations could be advantageous.
Excellent communication skills to effectively interact with patients, medical professionals, insurance providers, and government agencies.
Strong organizational skills and attention to detail to manage patient records, insurance claims, and billing information accurately.
Proficiency in data entry using software systems such as Care Logic and MetaSoft.
Empathetic nature and comfort working with individuals dealing with mental health issues.
A commitment to the mission of helping people transform their lives for the better.

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