Search Jobs

Find your next opportunity here.


Cincinnati, OH 45232

Posted: 03/13/2023 Employment Type: Contract To Hire Industry: Administrative , Customer Service Job Number: 10471 Pay Rate: 37,440

Job Description

Looking for a fantastic company to use your customer service/dispatch skills for? Apply now!
What you need to succeed:
  • Willingness to live on the phone
  • 3-5 years of CSR or Dispatch experience
  • Ability to stay focused in a fast paced and busy environment
  • Excellent organizational skills and attention to detail
  • Great analytical, decision-making, and problem-solving skills
  • Strong communication skills, both verbal and written
  • Track record of solution-oriented process improvement
  • Tech-savviness; computer proficiency (Google Suite, Excel, PM software)
  • Recognized ability to motivate and create a positive team environment
  • Team focused mindset
  • Working in a company that is growing and constantly changing
Responsibilities include:
  • Work to provide great customer service through proactive communication, and efficient issue resolution
  • Serve as liaison between field technicians and customers
  • Manage the workload of field technicians
  • Interact with customers to keep them informed of the status of their assigned field technicians
  • Relay necessary job information to the field technician.
  • Develop operational strategy and processes to improve client experience and internal efficiencies.
  • 50-75 Calls a day
  • Replying to inbound leads from website
Why you should work here:
  • Health Care & Retirement Benefits
  • Paid Vacation Time (2 weeks on first day)
  • Company Phone
  • Competitive pay!

Meet Your Recruiter

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.