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Client Account Representative

Cincinnati, OH 45220

Posted: 08/09/2023 Employment Type: Contract To Hire Industry: Customer Service Job Number: 11014 Pay Rate: 16.00

Job Description

Client Account Representative
Join us in making a meaningful impact and be the catalyst for positive change in the lives of individuals seeking transformation. Apply now to play a vital role in our mission of hope and renewal.
Why you should work here:
  • Join a dedicated and caring team at a well-established non-profit organization that has been making a positive impact since 1951.
  • Experience a professional, friendly, and supportive work environment where leadership values and invests in their team members.
  • Embrace the opportunity to be the face of positive change in people's lives, contributing to a mission that helps individuals turn their lives around.
Responsibilities include:
  • Serve as the welcoming presence for the methadone clinic, interacting with patients and creating a warm and supportive atmosphere.
  • Verify patient data, including diagnosis, treatment proof, and insurance information to ensure accurate records.
  • Manage medical billing tasks efficiently, ensuring claims are submitted and payments are accurately posted.
  • Collaborate with medical professionals, therapists, and insurance companies to ensure streamlined communication and services for patients.
  • Handle daily tasks such as greeting patients, checking insurance, and coordinating with doctors and therapists to provide comprehensive care.
  • Perform data entry tasks using software systems like Care Logic and MetaSoft to maintain accurate patient records.
  • Engage in timely follow-up and collection activities related to patient accounts and insurance claims.
  • Demonstrate resilience and adaptability in a dynamic environment, working comfortably with mental health issues and maintaining a compassionate approach.
What you need to succeed:
  • Demonstrated resilience and ability to adapt to a variety of daily challenges, maintaining a positive attitude and professionalism.
  • Experience in medical billing and a strong understanding of billing processes.
  • Familiarity with non-profit organizations could be advantageous.
  • Excellent communication skills to effectively interact with patients, medical professionals, insurance providers, and government agencies.
  • Strong organizational skills and attention to detail to manage patient records, insurance claims, and billing information accurately.
  • Proficiency in data entry using software systems such as Care Logic and MetaSoft.
  • Empathetic nature and comfort working with individuals dealing with mental health issues.
  • A commitment to the mission of helping people transform their lives for the better.
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