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Client Success Manager

Forest Park, OH 45246

Posted: 06/10/2024 Employment Type: Direct Hire Industry: Customer Service Job Number: 13193 Pay Rate: 60,000

Job Description

Client Success Manager

Join a thriving team and contribute to an exciting period of growth. If you are a dynamic account manager with the required experience and skills, we want to hear from you!


Why you should work here:
  • Rapid Growth: Be part of a company that's expanding rapidly and setting sales records.
  • Career Advancement: Opportunities to move up and grow within the company.
  • Dynamic Environment: Engage with a high-energy team in a fast-paced industry.

Responsibilities include:
  • Client Relationship Management: Manage service to key accounts with over $1 million in orders.
  • Relationship Building: Develop and maintain strong relationships with clients, ensuring exceptional customer service.
  • Order Management: Serve as the key point of contact for all order-related communication from the receipt of the purchase order to customer delivery.
  • Internal Coordination: Coordinate activities between internal functions such as sales and finance to ensure smooth operations.
  • Reporting: Create and share reports and updates with customers, including order status and new projects.

What you need to succeed:
  • Experience: 3-5 years of account management experience.
  • Technical Skills: Proficiency with Epicor and strong Excel skills.
  • Interpersonal Skills: High energy with strong relationship-building experience.
  • Problem-Solving: Ability to prioritize outstanding issues and solve problems effectively.
  • Communication: Strong communication skills and an outgoing sales personality.
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About Forest Park, OH

Ready to embark on a career journey near Forest Park, Ohio? Dive into our job listings and discover the dynamic opportunities this vibrant area has in store for you! Nestled in Hamilton County, Forest Park offers a perfect blend of urban amenities and suburban charm. With its proximity to iconic attractions like the Great American Ball Park, the Cincinnati Art Museum, and the vibrant Over-the-Rhine district, this region promises a unique cultural experience for job seekers. Explore career growth in a city known for its diverse cuisine, art galleries, and thriving theater scene. Don't miss out on the chance to advance your career in an area brimming with opportunities for both personal and professional development.