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trak group
https://trakcincy.com/wp-content/uploads/2021/08/trak_logo.png
https://www.thetrakgroup.com
https://www.thetrakgroup.com
USD
60000
YEAR
true
Client Success Manager
Posted: 06/10/2024
2024-06-10
2024-08-25
Employment Type:
Direct Hire
Industry: Customer Service
Job Number: 13193
Pay Rate: 60,000
Job Description
Client Success Manager
Are you a relationship-driven professional looking to make an immediate impact? Join our team as a Client Success Manager during a period of record-breaking sales and exponential growth! This role offers the opportunity to quickly add value by nurturing relationships with key clients and ensuring top-tier customer service.
Why This Role Stands Out
Your Impact in This Role
What You Bring to The Table
Ready to leverage your account management skills in a high-growth environment? Visit www.thetrakgroup.com to apply for this exciting opportunity. Join a team that values your expertise and offers the chance to play a crucial role in our company's continued success!
Are you a relationship-driven professional looking to make an immediate impact? Join our team as a Client Success Manager during a period of record-breaking sales and exponential growth! This role offers the opportunity to quickly add value by nurturing relationships with key clients and ensuring top-tier customer service.
Why This Role Stands Out
- Be part of a company experiencing its best sales performance to date
- Clear path for career advancement in a rapidly growing organization
- Opportunity to manage high-value accounts ($1 million+ in orders)
- Highly visible role with a direct impact on client satisfaction and retention
- Collaborative environment working across sales and finance teams
Your Impact in This Role
- Serve as the primary point of contact for key accounts, managing all order-related communication
- Build and maintain strong relationships with clients through strategic account planning
- Solve complex problems and prioritize outstanding issues for clients
- Coordinate activities between internal departments to ensure seamless client service
- Create and share detailed reports with clients, including order updates and new project information
- Drive customer satisfaction and retention through proactive relationship management
What You Bring to The Table
- 3-5 years of Account Management experience
- Hands-on experience with Epicor software (required)
- High energy and proven ability to build strong client relationships
- Advanced proficiency in Excel for report creation and data analysis
- Outgoing, sales-oriented personality
- Excellent communication and presentation skills
- Strong problem-solving abilities and attention to detail
- Ability to manage multiple high-value accounts simultaneously
Ready to leverage your account management skills in a high-growth environment? Visit www.thetrakgroup.com to apply for this exciting opportunity. Join a team that values your expertise and offers the chance to play a crucial role in our company's continued success!
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