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Wilmington, OH 45177

Posted: 03/14/2023 Employment Type: Direct Hire Industry: Accounting Job Number: 10475 Pay Rate: 110,000

Credit Collections Senior Manager/Director

Why you should work here:

Responsibilities include:

Evaluate and monitor compliance with credit policies to ensure proper controls are in place
Partner with sales, pricing, treasury, and business unit leaders to ensure credit exposure and cost of capital are built into the commercial decision making
Develop a system of controls for early detection of exposure risk
Develop and manage communication with sales, operations, and business unit owners in relation to customer credit line availability
Handle the debt referral function and ensure third-party collection performance is maximized
Own the bankruptcy process including working with legal to pursue collection on bankruptcies and other insolvency cases
Direct, establish and monitor performance standards for collections, disputes and deductions
Ensure that collection activities are performed on all accounts with a past due AR balance, in accordance with corporate policy
Adopt and implement collection strategies aligned with various customer types, including strategic accounts, mid-tier, and small accounts
Ensure the collections team meets all customer contact and collection metrics and goals
Develop and implement policies, procedures and strategies to decrease DSO while maintaining a positive customer experience
Work closely with cash application management to influence and execute the order to cash strategy
Mentors, coaches, and develops employees as well as builds morale and motivation

What you need to succeed:

Bachelor's degree or equivalent related work experience
7 to 10 years of experience managing commercial credit and collections for large corporations
Servant leadership mindset
Experience handling a large volume (high volume/low value) of transactions
Microsoft Office experience, including performing and directing moderately complex research in spreadsheet and database programs such as Excel
Experience with major ERPs and collection software
Demonstrated experience with credit rating and risk management tools and methodologies
Project management exposure including the ability to drive multiple projects concurrently