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Customer Service - Claims

Blue Ash, OH 45242

Posted: 09/23/2024 Employment Type: Contract Industry: Customer Service Job Number: 14105

Job Description

Customer Service - Claims

Join a small, family-friendly company located in the heart of Blue Ash, where you can wear jeans every day and be part of a great team environment. With employee appreciation activities and a supportive culture, this is a fantastic opportunity to contribute to a close-knit team.

Key Responsibilities:
  • Process claims and handle inquiries from providers and members related to medical, dental, and vision benefits
  • Educate customers via telephone and written communication about plan benefits, eligibility, and claims determination
  • Assist with research and resolution of claims-related inquiries and correspondence
  • Deliver a high level of customer service experience to clients
  • Obtain and verify correct paperwork for claims processing
  • Monitor and maintain member policies across multiple systems
  • Cross-check data across internal and external systems to ensure accuracy
  • Respond to customers via phone and chat software
Must-Haves:
  • Customer service experience
  • Strong data entry skills and attention to detail
  • Exposure to claims or insurance-related tasks

If you’re ready to join a friendly team in a small company environment, apply today!

 
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About Blue Ash, OH

Ready to take your career to the next level in Blue Ash, Ohio? This vibrant suburb of Cincinnati boasts a dynamic job market with incredible growth opportunities waiting for you. Nestled in the heart of Hamilton County, Blue Ash offers a perfect blend of suburban charm and urban amenities. From the stunning outdoor spaces like Blue Ash Nature Park and the family-friendly Summit Park, to the mouth-watering local cuisine like the legendary Skyline Chili and Graeter's Ice Cream, there is something here for everyone. Explore art galleries at the Sharonville Cultural Arts Center, catch a show at the Blue Ash Montgomery Symphony Orchestra, or cheer on the Cincinnati Reds at the Great American Ball Park – this area has it all. Join us in Blue Ash and discover a place where career success meets quality of life like never before!