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trak group
https://trakcincy.com/wp-content/uploads/2021/08/trak_logo.png
https://www.thetrakgroup.com
https://www.thetrakgroup.com
USD
26.44
HOUR
true
Customer Service
Posted: 05/29/2025
2025-05-29
2025-07-22
Employment Type:
Contract
Industry: Temp
Job Number: 14904
Pay Rate: 26.44
Job Description
Customer Support Specialist
Full-time | Onsite | 8:00 AM – 4:30 PM
trak group is partnering with a respected manufacturing organization to find a Customer Support Specialist who thrives on accuracy, organization, and clear communication. This role is ideal for someone with strong administrative skills and a service-first mindset who’s ready to make an impact on a detail-driven, tight-knit team.
Why You’ll Love This Role:
What You’ll Do:
What You Bring:
This role offers a great fit for someone who enjoys structure, gets satisfaction from getting things right, and wants to be part of a company where reliability is recognized. Apply below through trak group to get started.
Full-time | Onsite | 8:00 AM – 4:30 PM
trak group is partnering with a respected manufacturing organization to find a Customer Support Specialist who thrives on accuracy, organization, and clear communication. This role is ideal for someone with strong administrative skills and a service-first mindset who’s ready to make an impact on a detail-driven, tight-knit team.
Why You’ll Love This Role:
- Join a stable, growing manufacturer with a reputation for quality and consistency
- Be a trusted point of contact for customers and internal teams alike
- Work directly with experienced leadership in a collaborative environment
- Clear processes, polished communication, and organized systems are valued here
What You’ll Do:
- Manage and enter high volumes of customer orders with precision
- Communicate order details, changes, and shipping updates via email and phone
- Collaborate with Sales, Production, and Logistics to coordinate fulfillment
- Track, update, and maintain order and shipping data in ERP and Excel
- Proactively support issue resolution related to orders, delays, or inventory
- Keep accurate records of all customer interactions and documentation
What You Bring:
- 1–3 years of customer service or administrative support experience
- Strong written communication skills (most correspondence is via email)
- High attention to detail and ability to manage multiple tasks
- ERP and order entry system experience
- Strong Microsoft Excel skills (formulas, filters, sorting; pivot tables a plus)
- Professional, polished demeanor and team-first attitude
This role offers a great fit for someone who enjoys structure, gets satisfaction from getting things right, and wants to be part of a company where reliability is recognized. Apply below through trak group to get started.
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