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Customer Service

West Chester, OH 45069

Posted: 01/23/2024 Employment Type: Direct Hire Industry: Customer Service Job Number: 12063 Pay Rate: 50,000

Job Description

Customer Service
Elevate your career in a dynamic and rewarding environment where your energy, multitasking abilities, and customer service skills will contribute to our continued success. Apply now to be a part of a team that cares about your growth and well-being!

Why you should work here:
  • Family and team-oriented culture.
  • Enormous growth opportunities.
  • Beautiful brand new office.
  • Supportive manager who genuinely cares for the team.
  • Enjoy a hybrid schedule for a better work-life balance.
  • Great perks!
  • Business Casual attire from 8 am to 5 pm.
Responsibilities include:
  • Provide support to 3 outside sales reps and hundreds of suppliers.
  • Handle a high volume of daily emails and manage customers' needs from order entry to shipping, processing credits, bill of lading, and more.
  • Work in a dynamic, stop-and-go style role, handling multiple tasks simultaneously.
What you need to succeed:
  • High volume CSR experience – adept at juggling multiple tasks.
  • Strong ability to prioritize, multitask, stay organized, manage time, and follow up.
  • Microsoft Savvy – Proficient in Word and Excel.
  • High Energy and Team-Oriented with a bubbly personality.
  • 3 years of B2B CSR experience, preferably in a distribution or manufacturing setting (chemical experience is a plus).
  • Ability to thrive in an ever-changing, extremely fast-paced environment.
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