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Customer Service

West Chester, OH 45069

Posted: 07/25/2024 Employment Type: Contract To Hire Industry: Customer Service Job Number: 13578 Pay Rate: 50,000

Job Description

Customer Service Representative

Are you an experienced B2B customer service professional looking for a role with growth potential? Join our small yet dynamic team of CSRs in a beautiful new office. Be part of a family-oriented culture with a strong team spirit, led by an exceptional manager who truly values her team.


Why This Role Stands Out
  • Family-oriented culture with a strong sense of team spirit
  • Significant growth opportunities within the organization
  • Modern, state-of-the-art office
  • Hybrid work schedule: alternating weeks with 2-3 days in office
  • Business casual dress code
  • Great perks and benefits package

Your Impact in This Role
  • Support 3 outside sales representatives and hundreds of suppliers
  • Handle a high volume of daily emails and customer inquiries
  • Manage customer needs from A to Z, including order entry, shipping, credit processing, and bill of lading
  • Juggle multiple tasks in a fast-paced, stop-and-go environment
  • Prioritize and manage time effectively to meet customer demands
  • Contribute to maintaining strong relationships with clients and suppliers

What You Bring to The Table
  • 3+ years of B2B customer service experience, preferably in distribution or manufacturing (chemical industry experience is a plus)
  • Ability to thrive in an ever-changing, fast-paced environment
  • Strong multitasking skills with the ability to handle high-volume customer interactions
  • Excellent prioritization, organization, and time management skills
  • Proficiency in Microsoft Office, especially Word and Excel
  • High energy and bubbly personality with a team-oriented mindset
  • Strong verbal communication skills for interacting with customers
  • Ability to see the big picture while managing detailed tasks
  • Adaptability to a hybrid work schedule


Ready to bring your B2B customer service expertise to a thriving, family-oriented team? Visit www.thetrakgroup.com to apply for this exciting opportunity. Join a company that values your skills and offers a dynamic work environment with great growth potential!
 
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About West Chester, OH

Ready to take your career to new heights in West Chester, Ohio? Discover exciting job opportunities in this vibrant region that boasts a thriving economy and endless possibilities for growth. Located in the heart of Butler County, just north of Cincinnati, West Chester offers a perfect blend of urban amenities and small-town charm. With close proximity to attractions like the Liberty Center, VOA Park, and Kings Island amusement park, as well as a bustling arts scene and delicious local cuisine, West Chester has something for everyone. Don't miss out on the chance to be a part of this dynamic community – explore our job listings now and kickstart your career in West Chester!