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Inside Sales/Customer Service

Cincinnati, OH 45225

Posted: 05/24/2023 Employment Type: Direct Hire Industry: Sales Job Number: 10666 Pay Rate: 35,000

Job Description

Inside Sales/Customer Service
Join our team and be part of a dynamic company that values its employees and provides ample opportunities for professional growth!
Why you should work here:
  • Zero cold calling
  • Extensive training
  • State-of-the-art office
  • Close-knit team that values collaboration, support, and camaraderie
  • opportunities for career advancement and growth
Responsibilities include:
  • Engaging with customers over the phone to provide information about our products and services, process orders, and address any complaints or cancellations.
  • Maintaining consistent communication with the outside sales team, providing updates on quotations, backorder reports, collections issues, and weekly agendas.
  • Actively soliciting new business and maintaining monthly forecasts by product line.
  • Assisting in 60-day collection reports and supporting collection efforts for past due amounts.
  • Collaborating with the Sales Manager to identify and implement opportunities for continuous improvement
  • Managing the customer database and developing new leads.
  • Providing timely follow-up to internal and external customers.
  • Preparing reports as required.
  • Verifying changes or charges made to customer orders.
  • Performing any other duties as assigned.
What you need to succeed:
  • Associates Degree with at least 1 year of sales experience, preferably within a manufacturing environment.
  • Strong problem-solving skills and the ability to handle situations professionally.
  • Proficiency in Excel and Word
  • Above-average organizational skills, particularly with computer files and follow-up tasks.
  • Excellent customer service skills.
  • Strong work ethic with a "make it happen" attitude.

Meet Your Recruiter

Kristen Collins
Administrative Assistant

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