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Inside Sales

Cincinnati, OH 45225

Posted: 02/03/2025 Employment Type: Direct Hire Industry: Sales Job Number: 14504 Pay Rate: 50,000

Job Description

Inside Sales & Customer Service Representative

trak group is partnering with a well-established, industry-leading manufacturer to find an Inside Sales & Customer Service Representative in Cincinnati, OH. This company has a longstanding reputation for excellence, a strong team culture, and provides extensive training to ensure your success.

What You’ll Do:
  • Act as the primary contact for customers, ensuring smooth order processing and support.
  • Handle inbound customer inquiries related to products, orders, and account details.
  • Provide detailed follow-up on quotes and sales orders.
  • Support outside sales representatives with pricing, order tracking, and customer updates.
  • Identify upsell opportunities and provide product recommendations.
  • Maintain customer records and databases while tracking ongoing communications.
  • Assist with collections efforts as needed.
  • Prepare reports and maintain accurate documentation for sales transactions.
What You’ll Bring:
  • 1+ year of experience in a sales or customer service role, preferably in manufacturing.
  • Associate’s degree preferred OR equivalent experience in sales or client support.
  • Proficiency in Excel & Word (experience with ERP systems is a plus).
  • Strong customer service and problem-solving skills.
  • Highly organized, detail-oriented, and proactive in managing tasks.
  • A positive, solutions-driven mindset and the ability to thrive in a collaborative setting.
Why You’ll Love This Role:
  • No cold calling! Focus on building and maintaining customer relationships.
  • Comprehensive training program to set you up for success.
  • Stable, long-standing company with a strong commitment to employee development.
  • Supportive, team-oriented work environment where collaboration is key.
  • Opportunities for career advancement within a growing organization.
  • Full benefits package, including health, dental, vision, and 401(k) match.

Looking for a role where you can thrive and grow with a respected company? Apply today!
 
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About Cincinnati, OH

Ready to embark on an exciting career journey in the vibrant city of Cincinnati, Ohio? Look no further! Cincinnati, situated on the northern banks of the Ohio River, offers a perfect blend of bustling urban life and scenic beauty. Known for its iconic skyline, historic architecture, world-class museums like the Cincinnati Art Museum, and top-notch performing arts venues such as the Aronoff Center for the Arts, this city has something for everyone. With the Cincinnati Reds and Cincinnati Bengals calling this city home, sports enthusiasts can cheer on their favorite teams at Great American Ball Park and Paul Brown Stadium. Explore the lush landscapes at Eden Park or indulge in the city's famous Cincinnati-style chili. Discover your next career opportunity amidst the enchanting charm and endless possibilities that Cincinnati has to offer. Dive into our job listings now and take the leap towards a fulfilling career in this dynamic region!