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trak group
https://trakcincy.com/wp-content/uploads/2021/08/trak_logo.png
https://www.thetrakgroup.com
https://www.thetrakgroup.com
USD
50000
YEAR
true
Inside Sales
Posted: 03/06/2025
2025-03-06
2025-04-22
Employment Type:
Direct Hire
Industry: Sales
Job Number: 14631
Pay Rate: 50,000
Job Description
Inside Sales & Customer Service Representative
trak group is working with a well-established manufacturing company to find a tech-savvy and customer-focused Inside Sales & Customer Service Representative. This is an in-office role ideal for someone who enjoys working with customers, managing sales processes, and providing top-tier service in a collaborative environment.
Why You’ll Love This Role
What You’ll Do
What You Bring
If you’re looking for a stable, engaging role with growth potential, apply today!
trak group is working with a well-established manufacturing company to find a tech-savvy and customer-focused Inside Sales & Customer Service Representative. This is an in-office role ideal for someone who enjoys working with customers, managing sales processes, and providing top-tier service in a collaborative environment.
Why You’ll Love This Role
- No cold calling – focus on existing customers and organic growth opportunities.
- Extensive training program – six months of hands-on learning to set you up for success.
- Tight-knit team – work in a family-oriented environment with a supportive group of professionals.
- State-of-the-art office – brand-new facility with modern amenities and a high-tech HVAC system.
- Work-life balance – 8 AM - 5 PM schedule with no overtime.
What You’ll Do
- Provide exceptional customer service by assisting customers with orders, quotes, and inquiries.
- Collaborate with outside sales representatives, ensuring smooth communication and follow-up.
- Maintain and update customer databases, track leads, and develop new business opportunities.
- Prepare and follow up on quotes, ensuring accurate and timely responses to customer needs.
- Monitor collections and past-due accounts, assisting in follow-up as needed.
- Work with the Sales Manager to identify and implement process improvements.
- Answer incoming calls, process orders accurately, and ensure system entries are correct.
- Generate reports and sales forecasts, providing insights on product line growth.
What You Bring
- Associates degree and at least one year of sales experience, preferably in manufacturing.
- Strong technical skills – proficient in Excel (80%+), Word, and experience with AS400 is a plus.
- Organized and detail-oriented – ability to manage multiple priorities and maintain accurate records.
- Proactive and customer-driven – enjoys working with customers, problem-solving, and upselling.
- Strong work ethic with a “make it happen” attitude.
If you’re looking for a stable, engaging role with growth potential, apply today!
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