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Intake Specialist

Cincinnati, OH 45237

Posted: 02/28/2023 Employment Type: Contract Industry: Clerical Job Number: 10423 Pay Rate: 18.00

Job Description

Intake Specialist
Why you should work here:
  • Benefits!
  • Non-profit organization
  • Fulfilling work with a purpose
Responsibilities include:
  • Receiving calls from clients who need assistance with rent/heat/mortgage/electric
  • Directing them to other services, or even calling the actual gas/electric companies to troubleshoot
  • Use 2 different proprietary systems for uploading info (will be trained on each – easy to pick up!)
What you need to succeed:
  • Data entry
  • Strong customer service skills
  • Problem solving
  • Uploading documents
  • Strong written communication skills

Meet Your Recruiter

Nora Banoun
Business Development Manager/Staffing Team Lead

What do you love most about your role at trak?

I love trak because I get firsthand knowledge about all the amazing companies located right here in the Tri-State area! I really enjoy meeting hiring managers, hearing their passion for the companies they work for, and helping them solve their hiring needs.

 What is the best piece of advice you give to your candidates and/or clients?

If you want a candidate – make a move! Be transparent with your intentions. There may be a multi-step process, but there are still ways to keep candidates engaged at every stage of the process – call me to find out how!

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