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trak group
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https://www.thetrakgroup.com
https://www.thetrakgroup.com
USD
60000
YEAR
true
Key Accounts Manager
Join us in this exciting role and be the driving force behind our clients' satisfaction and our company's success. Apply now and embark on a rewarding career journey with us.
Why you should work here:
As a Key Accounts Manager, you will play a pivotal role as the first point of contact for our valued clients and their employees, ensuring a seamless and exceptional experience with our company. Collaborating closely with Account Executives, you will provide top-tier client service, navigate service challenges, and work closely with our carrier partners and third-party administrators to address client needs. Your responsibilities will primarily focus on group medical insurance and related ancillary products. Join our team and be the linchpin of client satisfaction.
Responsibilities include:
Accounts Manager
Posted: 03/06/2024
2024-03-06
2024-06-13
Employment Type:
Direct Hire
Industry: Customer Service
Job Number: 12581
Pay Rate: 60,000
Job Description
Key Accounts Manager
Join us in this exciting role and be the driving force behind our clients' satisfaction and our company's success. Apply now and embark on a rewarding career journey with us.
Why you should work here:
- Key Role: You'll be the go-to person for a significant portion of our key accounts, making a direct impact on our clients' satisfaction and our company's success.
- 100% paid Medical/Dental/Short-term & Long-term disability: We've got your health and well-being covered, ensuring peace of mind for you and your family.
- Growth Oriented: We foster professional development and growth opportunities, so your career can flourish with us.
- Great Culture, Training & Team: Experience a vibrant work environment with a work hard/play hard culture that values your contributions.
As a Key Accounts Manager, you will play a pivotal role as the first point of contact for our valued clients and their employees, ensuring a seamless and exceptional experience with our company. Collaborating closely with Account Executives, you will provide top-tier client service, navigate service challenges, and work closely with our carrier partners and third-party administrators to address client needs. Your responsibilities will primarily focus on group medical insurance and related ancillary products. Join our team and be the linchpin of client satisfaction.
Responsibilities include:
- Process Enrollments and Terminations: Efficiently handle enrollment and termination procedures via various communication channels.
- Client Interaction: Engage directly with clients and their employees to address claims, benefit inquiries, and updates to personal health information.
- Task Follow-up: Ensure timely completion of tasks with carriers and maintain an organized workflow.
- Exceptional Customer Service: Deliver top-notch customer service to maintain client satisfaction.
- Collaborative Communication: Maintain open communication with fellow Account Managers to uphold a consistent workflow.
- Benefit Booklets: Prepare comprehensive benefit booklets for clients.
- CRM Utilization: Record and track completed tasks and processes in our CRM system for traceability.
- 4+ years of Account Manager and industry experience: You should have a minimum of 4-5 years of experience in each role.
- Industry experience (MUST): A deep understanding of our industry is essential.
- Stellar Customer Communication Skills: Effective and engaging conversational skills are a must.
- Cultural Fit: Align with our culture and have a genuine desire to work in this industry.
- Adaptability: Thrive in a fast-paced environment, managing interruptions with grace.
- Quick Learner: Possess the ability to rapidly grasp complex concepts.
- Professional: Exhibit professionalism in all interactions.
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Ready to embark on an exciting career journey in the vibrant city of Cincinnati, Ohio? Look no further! Cincinnati, situated on the northern banks of the Ohio River, offers a perfect blend of bustling urban life and scenic beauty. Known for its iconic skyline, historic architecture, world-class museums like the Cincinnati Art Museum, and top-notch performing arts venues such as the Aronoff Center for the Arts, this city has something for everyone. With the Cincinnati Reds and Cincinnati Bengals calling this city home, sports enthusiasts can cheer on their favorite teams at Great American Ball Park and Paul Brown Stadium. Explore the lush landscapes at Eden Park or indulge in the city's famous Cincinnati-style chili. Discover your next career opportunity amidst the enchanting charm and endless possibilities that Cincinnati has to offer. Dive into our job listings now and take the leap towards a fulfilling career in this dynamic region!
