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Operations Support Specialist

Blue Ash, OH

Posted: 07/16/2026 Employment Type: Full-time Job Number: 13802

Job Description


Operations Support Specialist

Setting/Hours: 100% In-Office | 8-5

Join trak group in partnering with a growing client in Blue Ash, OH that’s expanding its Shared Services team. 
Position Summary
We are seeking an Operations Support Specialist to coordinate and oversee transit advertising installation projects from start to finish. This role serves as the central point of communication between Sales, Design, Production, Installation, customers, vendors, and transit authorities to ensure projects are completed accurately, on time, and within budget. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced, collaborative environment where managing multiple priorities is key to success.
Key Responsibilities Project Coordination

  • Coordinate installation projects across Sales, Design, Print, Installation, vendors, customers, and transit authorities to ensure successful campaign execution.

  • Serve as the primary point of contact for project timelines, updates, deliverables, and customer communications.

  • Review project orders for accuracy and maintain complete project documentation within the ERP system.

  • Schedule installations by coordinating with customers, installers, subcontractors, sales teams, and transit authorities to meet established timelines.

  • Monitor project progress and proactively communicate status updates while resolving scheduling conflicts.
Operational Support

  • Source, schedule, and maintain strong relationships with subcontractors and vendors.

  • Negotiate vendor services and coordinate project resources as needed.

  • Respond to customer inquiries and resolve installation-related issues to ensure a positive customer experience.

  • Manage purchase orders and coordinate vendor invoices in partnership with the Finance team.

  • Support operational initiatives and process improvements that increase efficiency and enhance project execution.

  • Collaborate across departments to ensure projects are completed accurately and on schedule.
Qualifications

  • High school diploma or equivalent required;bachelor's degree or equivalent professional experience preferred.

  • Experience in project coordination, operations, customer service, logistics, or a related field preferred.

  • Strong proficiency with Microsoft Office, including Excel, Word, Outlook, and Teams.

  • Experience with NetSuite or other ERP systems is a plus.

  • Strong organizational, planning, and time management skills.

  • Understanding of project management principles and best practices.

  • Excellent written and verbal communication skills.

  • Strong customer service and relationship-building abilities.

  • Ability to manage multiple projects simultaneously while meeting deadlines.

  • Self-motivated with the ability to work independently and collaborate effectively across teams.
Ideal Candidate Profile

  • Highly organized professional who enjoys coordinating multiple moving pieces to keep projects on track.

  • Strong communicator who builds positive relationships with customers, vendors, subcontractors, and internal teams.

  • Detail-oriented problem solver who proactively identifies issues and develops practical solutions.

  • Adaptable individual who thrives in a fast-paced, deadline-driven environment.

  • Collaborative team player with a customer-first mindset and a commitment to operational excellence.

  • Motivated professional who takes ownership of projects and contributes to continuous process improvement.


If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.
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About Blue Ash, OH

Ready to take your career to the next level in Blue Ash, Ohio? This vibrant suburb of Cincinnati boasts a dynamic job market with incredible growth opportunities waiting for you. Nestled in the heart of Hamilton County, Blue Ash offers a perfect blend of suburban charm and urban amenities. From the stunning outdoor spaces like Blue Ash Nature Park and the family-friendly Summit Park, to the mouth-watering local cuisine like the legendary Skyline Chili and Graeter's Ice Cream, there is something here for everyone. Explore art galleries at the Sharonville Cultural Arts Center, catch a show at the Blue Ash Montgomery Symphony Orchestra, or cheer on the Cincinnati Reds at the Great American Ball Park – this area has it all. Join us in Blue Ash and discover a place where career success meets quality of life like never before!