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Policy Issue Specialist

Blue Ash, OH 45242

Posted: 01/26/2024 Employment Type: Contract To Hire Industry: Customer Service Job Number: 12104 Pay Rate: 21.00

Job Description


Policy Issue Specialist
Utilize your experience in wire transfers or related fields to provide exceptional service to our clients while enjoying the camaraderie of a dedicated team.

Why you should work here:
  • Join a great team in a stable environment with a high level of tenure.
  • Opportunity to work with a supportive team and gain valuable experience in the financial industry.
Responsibilities include:
  • Verify and process incoming and outgoing wire transfers with precision and accuracy.
  • Provide exceptional customer service by promptly responding to inquiries and resolving issues related to wire transfers.
  • Ensure timely and accurate communication with clients regarding their transfer requests.
  • Conduct thorough reviews of wire transfer documentation to ensure compliance with regulations.
  • Maintain proper filing and storage of all documentation.
  • Identify and rectify any missing information in wire transfer requests.
What you need to succeed:
  • Minimum of 2 years of experience with wire transfers, title work, or a paralegal background.
  • Strong clerical skills with meticulous attention to detail.
  • Ability to perform repetitive tasks efficiently and accurately.

 
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