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Quotation Specialist

Saint Bernard, OH 45232

Posted: 01/17/2024 Employment Type: Direct Hire Industry: Customer Service Job Number: 11978

Job Description

Quotation Specialist
Join us in a role where you can showcase your customer service, problem-solving, and collaboration skills while contributing to a company that values its employees, fosters a positive culture, and actively seeks improvement to be recognized as a Best Place to Work. Your opportunity to make a difference starts here!
Why you should work here:
  • Growing company: Join a dynamic organization that is on the path of continuous growth.
  • Hybrid Position: Enjoy the flexibility of a hybrid work model, balancing office and remote work.
  • Great Culture: Experience a positive and collaborative work environment that values teamwork and individual contributions.
  • Opportunity to be part of developing the business: Contribute to the expansion and success of the company.
  • Monthly Recognition of peers: Celebrate achievements and recognize the outstanding efforts of your colleagues.
  • Family Owned Company: Join a company that values a familial atmosphere and a sense of belonging.
  • Listen to employees' feedback and make changes: Be part of a workplace that actively seeks and implements feedback for continuous improvement.
  • Actively making changes in an effort to be listed as BPTW: Contribute to initiatives aimed at being recognized as a Best Place to Work.
Responsibilities include:
  • Consistently demonstrate superior customer service by combining system knowledge, sales, product, and problem-solving skills to exceed customer expectations.
  • Build estimates, price standard, and unique jobs to keep products competitive and maximize profit.
  • Collaborate with multiple departments (Sales, purchasing, National Accounts, operations) to ensure accurate quotes and lead times.
  • Follow up on quotations and modify quotes as necessary.
  • Convert quotes to orders in a timely manner.
  • Perform other duties as assigned.
Supervisory responsibilities:
  • High School diploma or equivalent. Some college preferred.
  • Specific industrial MRO experience preferred.
  • Functional competence and a basic understanding of MRO or a production environment is a plus.
  • Comfortable working in a dynamic, team-based environment with continually changing priorities.
  • Familiarity with Abrasives, Welding, and PPE preferred.
  • Able to follow verbal and written instructions with minimal supervision within specified time frames.
  • Identify problems and offer alternative solutions or courses of action based on available resources.
  • Ability to communicate effectively with internal partners and external customers through multiple means such as email, Teams, telephone, etc.

 
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