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Sales Specialist
Posted: 09/25/2026
Employment Type:
Full-time
Job Number: 13928
Job Description
Sales Specialist
Setting/Hours: 100% In-Office |
Join trak group in partnering with a growing client in Covington, Kentucky that’s expanding its Shared Services team.
Website Summary
Trak group is partnering with a growing client seeking a Sales Specialist to support sales growth through proactive customer outreach, lead follow-up, and pipeline development. This position is ideal for an energetic, customer-focused sales professional who enjoys making outbound calls, uncovering customer needs, and generating qualified opportunities for the sales team.
The role is highly activity-driven and requires someone who is comfortable working toward daily and weekly goals in a fast-paced, team-oriented sales environment.
Responsibilities
- Conduct proactive outbound calls to existing, inactive, and prospective customers to identify sales and quote opportunities.
- Follow up on inbound leads through phone and email outreach.
- Gather customer information and identify initial needs, upcoming projects, and purchasing opportunities.
- Generate qualified opportunities for Account Managers and the broader sales team.
- Conduct consistent outbound calling, emailing, and follow-up activities to build the sales pipeline.
- Maintain accurate customer notes, activity records, and follow-up action items.
- Meet established daily and weekly performance goals related to:
- Outbound calls
- Customer conversations
- Follow-up activities
- Opportunities generated
- Educate customers on available products, services, and capabilities.
- Ask effective questions to uncover customer needs and potential purchasing opportunities.
- Escalate larger or strategic opportunities to Account Managers or Sales leadership.
- Provide a professional and positive customer experience throughout every interaction.
- Participate in product, sales process, software, and onboarding training.
- Support targeted outbound campaigns, including budget-cycle outreach, quote follow-up, customer retention, and other sales initiatives.
- Work collaboratively with the sales team to support new business development and revenue growth.
- Comfortable making a high volume of proactive outbound sales calls and emails.
- Strong phone presence with excellent verbal communication and active-listening skills.
- Ability to engage prospective customers, uncover needs, and identify potential sales opportunities.
- Strong customer service and relationship-building skills.
- Self-motivated and comfortable working toward activity-based sales goals.
- Strong organizational skills with the ability to manage multiple leads and follow-up activities.
- Ability to quickly gather, organize, and communicate customer information.
- Strong written communication skills.
- Working knowledge of Microsoft applications.
- Comfortable navigating multiple computer systems simultaneously.
- Ability to learn products, sales processes, and software quickly.
- Ability to thrive in a fast-paced, team-oriented environment.
- 1+ years of outbound sales, business development, lead generation, or similar experience.
- Proven success generating leads through outbound phone and email outreach.
- Experience qualifying prospects and identifying sales or quote opportunities.
- Previous experience working with sales activity goals or KPIs.
- Experience supporting Account Managers or an inside sales team.
- Background with customer retention, quote follow-up, or targeted outbound sales campaigns.
If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.
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Unlock exciting career opportunities in Covington, Kentucky! This vibrant city nestled along the Ohio River offers a perfect blend of historic charm and modern appeal, making it an ideal location for job seekers. With its proximity to Cincinnati, Covington provides a unique cultural experience, boasting attractions like the Roebling Suspension Bridge, Mainstrasse Village, and the stunning Riverside Drive. Indulge in the local delicacies such as goetta and bourbons while exploring the Carnegie Visual and Performing Arts Center or catching a show at the Devou Park amphitheater. Join our job listings today and discover why Covington, KY, is the perfect place to grow your career!