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Senior Service Manager

Harrison, OH 45030

Posted: 03/05/2025 Employment Type: Direct Hire Industry: Technical - Engineering Job Number: 14628 Pay Rate: 90,000

Job Description


Senior Service Manager

trak group is working with a well-established equipment and service provider to find a Senior Service Manager to lead rental, service, and repair operations. This role is ideal for a strong leader with experience managing service departments, driving operational efficiency, and ensuring top-tier equipment readiness.

Why You’ll Love This Role
  • Leadership opportunity – oversee a high-performing service department with direct impact on business operations.
  • Competitive compensation – $90,000 - $110,000 salary.
  • Growth and stability – work with an established company that values safety, quality, and customer satisfaction.

What You’ll Do
  • Ensure the rental fleet meets corporate and industry standards for serviceability, quality, and readiness.
  • Lead the service and rental teams to meet delivery and repair commitments.
  • Manage department budgets, track financial performance, and improve operational efficiencies.
  • Oversee service and repair work orders, ensuring accurate documentation and invoicing.
  • Supervise and develop Service/Shop Supervisors, Work Leads, and assigned teams.
  • Analyze workflows and processes to enhance quality, safety, and productivity.
  • Collaborate with fleet management to maintain and update rental fleet assets.
  • Work with inside and outside sales teams to communicate fleet availability.
  • Maintain compliance with Health, Safety, and Environmental (HSE) policies.
  • Occasionally travel for business-related matters.

What You Bring
  • 5+ years of leadership experience in a service or operations role with profit/loss responsibility.
  • 5+ years managing a service department in equipment, automotive, or a related industry.
  • Strong knowledge of hydraulics, electrical systems, pneumatics, drivetrains, and diesel/gasoline engines.
  • Experience with workload scheduling, QA/QC best practices, and inventory control.
  • Budget management and financial oversight experience.
  • Proficiency in Microsoft Office Suite.
  • Ability to pass a drug test and background check.
  • Valid driver’s license with a clean driving record.



If you're looking for an opportunity to lead a growing service team while driving operational excellence, apply today!
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About Harrison, OH

Discover exciting job opportunities in the vibrant area surrounding Harrison, Ohio! Nestled in the Buckeye State's southwest corner, Harrison offers a perfect mix of small-town charm and big-city opportunities. From its close proximity to Cincinnati's bustling job market to its scenic parks like Miami Whitewater Forest, job seekers can enjoy a balanced lifestyle here. Explore job listings in this dynamic region where you can savor local delicacies like Cincinnati chili and catch a game at Great American Ball Park or Paul Brown Stadium. Immerse yourself in the region's rich arts scene at venues like the Taft Museum of Art or the Cincinnati Symphony Orchestra. The possibilities are endless - start your career journey in Harrison today!