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Service Training Instructor

Troy, OH 45374

Posted: 07/26/2023 Employment Type: Direct Hire Industry: Supply Chain Job Number: 10895 Pay Rate: 55,000

Job Description

Service Training Instructor
Embark on a rewarding journey as a Service Training Instructor and enjoy the opportunity to travel, collaborate with a diverse range of professionals, and contribute to the development of cutting-edge curriculum. Join us to make a lasting impact while advancing your own career in technical education.
Why you should work here:
  • Be part of a dynamic organization at the forefront of technical training and development.
  • Shape curriculum and share your technical expertise.
  • Enjoy the opportunity to travel to diverse locations.
  • Make a real impact by equipping others with essential skills.
  • Join an exciting work environment that values your contributions and career growth.
Responsibilities include:
  • Conducting comprehensive training programs in maintenance, service, and troubleshooting for company personnel and self-servicers.
  • Providing hands-on and classroom instruction, utilizing lecture, audio-visual aids, and online modules.
  • Evaluating the performance of training participants and offering constructive feedback for skills enhancement.
  • Collaborating with various internal departments, including Branch Managers, Product Service, and Product Engineering.
  • Developing and revising training courses, including video and online content.
  • Offering technical and maintenance training to end-users, both at our training center and in the field.
  • Contributing to the development and evaluation of training curricula and programs.
  • Reviewing and assisting in the creation of technical service publications.
  • Building equipment simulators to facilitate practical training.
  • Assisting in equipment installation and servicing at headquarters locations as needed.
  • Ensuring all training activities prioritize safety and health compliance.
  • Participating actively in our Safety Committee.
What you need to succeed:
  • High School Graduate or GED, with 1-3 years of experience servicing food equipment or related products.
  • Technical training in Commercial Food Equipment or related technical products.
  • Proficiency in Microsoft Office and strong verbal communication skills.
  • Desired: Associates Degree in electronics/mechanical, training, or related fields.
  • Desired: Formal training or education in project management.
  • Desired: 1 or more years of instructional design and development for training courses.
  • Desired: Experience in multimedia production and technology-based training.
Job-Specific Knowledge:
  • Proficiency in three-phase electrical power circuits.
  • Ability to read schematic diagrams.
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