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Monroe, OH 45050

Posted: 09/29/2022 Employment Type: Direct Hire Industry: Customer Service, Technical Job Number: 10011 Pay Rate: 80,000

Technical Manager -ERP
What you need to be successful:

Experience with helping a manufacturing company transition from legacy systems to new.
Communication and Project Management experience with large technology initiatives
ERP system and WMS experience - Production Planning would be nice as would Customer Service
Ability to gather requirements from users at all levels of the business
Strong Customer service skills

Responsibilities include:

Responsible for transforming business requirements into relevant system solutions.
Map the processes and information flows in close collaboration with the different business lines concerned.
Translate business requirements into functionality and assess the risks, feasibility, opportunities and business impacts of various solution options.
Define the design software development that is matching the internal needs.
Customize, validate solutions and follow-up their implementations.
Configure and document software and processes, using agreed standards and tools.
Provide training and first line support towards our end-users.
Challenge existing business processes to discover better ways of doing business.
Stay informed of advances and pertinent changes in software technologies that may translate into process improvements.
Build long-term relationships with business partners to drive engagement in IT strategy and deliver business value.