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Technical Services Representative
Posted: 04/06/2026
Employment Type:
Full-time
Job Number: 13623
Job Description
Technical Services Representative
Looking for a role where you can combine hands-on technical skills with customer interaction? Trak group is partnering with an award-winning manufacturer in Cincinnati seeking a Technical Services Representative to support product troubleshooting and customer needs in a collaborative, team-driven environment.
Responsibilities:
- Troubleshoot product issues and support customers with technical solutions
- Process parts orders via phone and email
- Maintain and expand product knowledge through ongoing learning
- Support assembly, repair, and engineering teams as needed
Qualifications:
- Background in mechanical and electrical assembly
- Electromechanical troubleshooting skills
- Strong communication skills with a customer-service mindset
- Ability to work in a fast-paced, team-oriented environment
Role Perks:
- Full benefits package
- Stable, award-winning company
- Opportunity to grow technical and product knowledge
- Collaborative, team-focused environment
Position Details:
- Location: Cincinnati, OH
- Setting: 100% onsite
- Schedule: Monday–Friday, 8: 00 AM–5: 00 PM
- Employment Type: Direct hire
Ready to grow your technical skills while working directly with customers? Apply today or contact trakinfo@thetrakgroup.Com with any questions.
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Ready to embark on an exciting career journey in the vibrant city of Cincinnati, Ohio? Look no further! Cincinnati, situated on the northern banks of the Ohio River, offers a perfect blend of bustling urban life and scenic beauty. Known for its iconic skyline, historic architecture, world-class museums like the Cincinnati Art Museum, and top-notch performing arts venues such as the Aronoff Center for the Arts, this city has something for everyone. With the Cincinnati Reds and Cincinnati Bengals calling this city home, sports enthusiasts can cheer on their favorite teams at Great American Ball Park and Paul Brown Stadium. Explore the lush landscapes at Eden Park or indulge in the city's famous Cincinnati-style chili. Discover your next career opportunity amidst the enchanting charm and endless possibilities that Cincinnati has to offer. Dive into our job listings now and take the leap towards a fulfilling career in this dynamic region!