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VP of Service Operations
Posted: 09/10/2025
Employment Type:
Full-time
Job Number: 13263
Job Description
VP of Service Operations
Setting/Hours: Hybrid - Flexible Remote | Standard Manufacturing hours - 6: 30 - 8AM start - give 8 hours
Join trak group in partnering with a growing client in Hebron, Kentucky that’s expanding its Manufacturing team.
Job Title: Vice President of Service Operations
Location: Hebron, KY
Job Type: Permanent
Job Description:
The Vice President of Service Operations will oversee the strategic management and leadership of service operations, ensuring exceptional service delivery and operational efficiency. This role involves directing service teams, optimizing processes, and driving continuous improvement to meet business objectives and enhance customer satisfaction.
Key Responsibilities:
- Develop and implement strategies for efficient service operations, aligning with company goals.
- Lead and manage service teams, ensuring high performance and engagement.
- Optimize operational processes to improve service delivery and reduce costs.
- Monitor service metrics and KPIs, using data to drive improvements.
- Collaborate with cross-functional teams to enhance service offerings.
- Drive innovation in service operations, adopting new technologies and methodologies.
- Ensure compliance with industry standards and regulations.
- Manage budgets and resource allocation for service operations.
Qualifications:
- Bachelor’s degree in Business Administration, Operations Management, or related field (Master's preferred).
- Proven experience in a senior leadership role within service operations.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Experience in strategic planning and execution.
- Proficiency in operational management software and tools.
- Ability to lead and inspire teams to achieve goals.
Skills:
- Strategic Leadership
- Process Optimization
- Data Analysis
- Team Management
- Budget Management
- Cross-functional Collaboration
- Innovation in Service Delivery
- Regulatory Compliance
Application Process:
Please submit your resume and cover letter detailing your relevant experience and qualifications to trakinfo@thetrakgroup.Com. Applications will be reviewed on a rolling basis.
If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.
Job Requirements
senior
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Discover exciting job opportunities in Hebron, Kentucky today! Nestled in the heart of Northern Kentucky, Hebron offers a perfect blend of small-town charm and big-city amenities. With its close proximity to the Cincinnati/Northern Kentucky International Airport, major highways, and top companies, Hebron is a hub of growth and opportunity for job seekers. Explore the area's vibrant cultural scene, including nearby attractions like the Creation Museum and Kentucky Speedway, or indulge in the region's famous delicacies like Cincinnati chili. Embrace the rich heritage of the area while advancing your career in Hebron – where work and play unite seamlessly. Start your job search today and join this thriving community!