https://JOBS.THETRAKGROUP.COM/ en-us Medical Receptionist

Setting/Hours: 100% In-Office | M 7: 30-7, T 7: 30-5, W 7: 30-5, Th 7: 30-7, F 8-5, Sat 8-12, and possibly Sun 8-12

Join trak group in partnering with a growing client in Loveland, Ohio that’s expanding its Shared Services team. 

Responsibilities:

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  Serve as the first point of contact for patients, providing a welcoming and professional experience
  
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  Coordinate scheduling by booking and confirming appointments to support efficient clinic operations
  
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  Maintain accurate patient records through detailed data entry and organization
  
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  Manage incoming calls and direct inquiries to the appropriate departments
  
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  Support insurance processes by verifying coverage and assisting with claims
  
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  Ensure patient confidentiality and compliance with privacy regulations
  
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  Collaborate with medical staff to keep daily operations running smoothly
  
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  Handle general administrative duties to support overall office efficiency
  

Skills:

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  Strong communication and interpersonal skills with the ability to create a positive patient experience
  
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  Highly organized with excellent attention to detail and accuracy
  
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  Proficient in medical office systems and electronic health records (EHR)
  
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  Ability to manage multiple tasks effectively in a fast-paced environment
  
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  Working knowledge of medical terminology and insurance processes
  
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  Customer-focused with a patient-first mindset
  
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  Understanding of HIPAA guidelines and commitment to maintaining compliance
  

Qualifications:

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  High school diploma or equivalent required, with additional training or certification in a medical or administrative field preferred
  
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  Prior experience in a medical office or healthcare setting is beneficial
  
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  Ability to work both independently and collaboratively within a team environment
  

How to Apply: Please submit your resume and cover letter to trakinfo@thetrakgroup.Com.


If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.
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